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Before Travel
- Understand that the airlines have worked closely with the Federal Aviation Administration to ensure that airport facilities and aircraft meet all security requirements.
- Book with confidence. Contact your travel agent to set up your travel intinerary. E-tickets remain available and offer optimal flexibility to customers.
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How to Pack
- Change mindset. Airport security screening procedures will be significantly more stringent than before. Items in one's suitcase that may have passed through before may not be accepted
onboard aircraft today.
- Complete a personal luggage inventory. Empty out items in the "always packed" suitcase. Look at each item and evaluate whether an object could be scrutinized by airport security. (This
includes items found in manicure kits, etc.) Consider removal of anything that could be perceived as threatening, or may raise
suspicion at a security screening checkpoint. No knives of any size will be accepted.
- Anticipate having to open a bag for security inspection. Pack efficiently, placing smaller items together in a pouch or bag. Avoid over packing so that carry on luggage and checked
suitcases open and close with ease.
- Make sure that each suitcase has a name tag securely affixed to it.
- Verify possession of a government-issued photo identification card or passport. Customers will not be allowed to check-in without proper identification.
- Bring E-Ticket confirmation to the airport.
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Getting to the Airport
- Confirm flight status. Before proceeding to the airport, contact your travel agent.
- Expect restricted airport parking.
- Arrive early. Customers are encouraged to arrive at the airport at least two hours before scheduled departure for domestic
flights, and at least two-and-one-half hours before international flights.
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Upon Arrival at Airport
- Leave no vehicle or baggage unattended. Aircraft security will be completing thorough sweeps of airport properties. Expect to
see an increased presence of law enforcement personnel outside and inside the terminal building.
- Proceed inside the terminal with luggage. Curbside check-in and "off airport" checked baggage options are available.
- E-ticket customers without luggage may check in at an E-Service Center. (Some airports may not provide this option.)
- E-ticket and paper ticket customers with luggage to check may proceed to the ticket counter. Maintain baggage receipts for verification at destination.
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At the Security Checkpoint
- Access beyond security restricted to passengers and employees only.
- Have ticket paperwork available, along with ID. Prepare to empty pockets of coins, metals, etc.
- Prepare to demonstrate operation of electronic equipment such as laptops, cell phones, etc.
- Be patient. Do not make jokes about security. Comply with all security instructions.
- Expect increased passenger and baggage security screening. Wand checks and full-body hand searches may be expected.
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At the Gate
- Leave no bag unattended. Maintain sense of awareness. Expect to see law enforcement personnel and dogs.
- Keep ticket paperwork and identification available.
- Expect to see teams of individuals board the aircraft before general passenger boarding in order to sweep the aircraft as an added security precaution. These individuals may board the
aircraft from inside the terminal building, or may enter and exit via jet bridge stairs.
- Pay attention to announcements. Board aircraft as directed by gate agents. Do not wait until the last minute to board aircraft.
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Onboard the Aircraft
- Expect to see random searches of service personnel, flight crews, and equipment.
- Listen to and follow crew instructions at all times. Flight crews are trained to ensure passenger safety and comfort.
- Be patient if departure is delayed. Passenger boarding and baggage loading are being carefully coordinated by ground handling crew.
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Upon Arrival at Destination
- Proceed through the terminal beyond security. Meeting parties will be restricted to areas outside security checkpoints.
- Have luggage receipts available when retrieving luggage for verification.
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